Our Covid-19 Approach


Hygiene Practices

We are currently making every endeavour to maintain the highest standards of hygiene in our stores, including the frequent replacing and disinfecting of all scoops and bulk bins as well as other common touch points such as trolleys and baskets, pens, scales, communal surfaces, tills and eftpos machines. Customers can find hand sanitiser located both outside and in various locations inside the stores. All staff are wearing face masks at all times. We have also stopped all testers and samples of all products during this time.

Customer Safety

Before all customers enter our stores they will be greeted by our friendly hygiene supervisors who will carry out compulsory temperature checks as well as ensuring customers have sanitised their hands, and are wearing face masks. Customers will also be offered a glove upon entry should they wish to wear one whilst shopping. For the peace of mind of our patrons, we would like to share that all our staff are temperature checked daily before starting their shift and are required to sign a declaration as to whether they have any cold and flu symptoms as well as any recent travel history.

Social Distancing Measures

For the safety of our customers and staff and to enable appropriate social distancing measures, in line with government regulations, we have clear markers on the floor of all our stores to help customers keep their 1 meter distances.

Payments

We are encouraging cashless payments.